Free Shipping Policy
We've got your back on getting your order to you safely and securely.
Here's what you can expect:
Safe & Secure Delivery:
- All items are carefully packaged to withstand the journey.
- We fully insure your order while it's in transit.
- We partner with trusted couriers for reliable service.
Free Shipping Nationwide:
That's right, you don't have to worry about extra shipping costs! We offer free shipping on all orders across India.
Easy Tracking:
You'll receive email and WhatsApp notifications with a tracking ID, AWB details and link, so you can follow your package's journey.
What to Ensure at The Time of Delivery?
- For high-value orders, we may require a signature and ID verification upon delivery to ensure your package arrives safely.
- If you're unavailable, someone you trust can sign and receive the package on your behalf at your designated address (residential or work addresses only, no PO Boxes).
Delayed Shipments? We'll Let You Know.
If your order can't be shipped on the promised date, we'll keep you informed about the reason for the delay.
Shop with confidence! We make getting your order a smooth and worry-free experience.
Order Tracking
Track Your Order with Ease!
We want you to stay in the loop every step of the way!
Here's how to easily track your order:
- Visit Our Website: Head over to the footer of our website and click on the "Track Your Order" link.
-
Enter Your AWB Number: It is included in your shipping confirmation email and WhatsApp notification.
- Track Your Package: With a few clicks, you'll see the current status of your order and its estimated delivery date.
We'll also keep you informed:
You'll receive notifications on WhatsApp and email once your order has shipped. These messages will include your AWB number and a tracking link for your convenience. Plus, in the unlikely event of a shipping delay, we'll promptly keep you informed of the reason.
That's all! Track your order with ease and enjoy the peace of mind of knowing exactly when to expect your purchase.
Delivery Time for Domestic Orders
Your order will be shipped within 7-8 business days. Delivery may take 2-5 days based on your location.
Please note, that certification (if selected) adds an additional 3 days to the shipping timeline.
When Can You Expect Your Angara order?
We handcraft each piece of Angara jewellery with love and precision, so delivery timelines may vary depending on the specific item you choose. You'll find an estimated arrival date conveniently displayed on each product page before you add it to your cart.
Transparency is important to us!
Here are some additional factors that can affect delivery times:
-
Security Checks: In some cases, to ensure the safety of your order, it may be chosen for a routine security check. If this happens, we'll contact you for a little more information to expedite processing.
- Unforeseen Delays: While rare, occasional situations beyond our control, like natural disasters or government interventions, may cause delivery delays. We'll do our best to keep you informed in such instances.
Stay in the Know:
We'll keep you updated on your order status throughout the process.
Got Questions? We're happy to assist!
Feel free to reach out to our customer support if you have any questions about delivery timelines for a specific piece of jewellery.
Delivery Location
We want to get your beautiful Angara treasure to you quickly and securely! Here's some important information about delivery locations and what to expect:
Delivery Locations:
For security reasons, we can't deliver to public places like malls, hotels, or restaurants. Please provide a secure delivery location like your home or office.
What Happens if You're Out:
The courier company will try to deliver your package three times. If you're unreachable after those attempts, the package will be returned to us.
Be Ready for ID Verification:
To ensure the package reaches the right hands, the courier may ask for one of these forms of ID upon delivery:
- PAN Card
- Driver's License
- Passport
- Voter ID Card
- Aadhaar Card (Unique Identification Card)
Delivering to Your Office?
If you're sending your package to your workplace, it is advisable to include the following information to avoid delays:
- Department details
- Employee number
- Direct landline phone number
We're committed to making your shopping experience smooth and worry-free! If you have any questions about shipping, please don't hesitate to contact us.
Shipment Discrepancy
We want you to be completely confident when receiving your Angara jewellery! Here's how we ensure a smooth and secure delivery:
Inspecting Your Package:
Open it up! Once your package arrives, take a moment to carefully inspect the condition of the product.
Damaged or Missing Items? Don't Accept!
- Something's not right? If the packaging appears tampered with or damaged, or if the contents seem incorrect (missing items, wrong item, etc.), kindly refuse the delivery.
- Important: To expedite the resolution process, please record a video while opening the package and highlighting any discrepancies.
Reporting Discrepancies:
If you discover any issues after accepting the delivery, contact us immediately at +91-9001001313 or india.support@angara.com. Please include your video recording in the email.
Our Commitment to You:
- Our dedicated team will investigate your complaint promptly and take appropriate action.
- Please note: To ensure a smooth resolution, we kindly ask that you report any discrepancies within a reasonable timeframe of receiving the package. Unfortunately, delays in reporting may limit our ability to assist you.
Transit Insurance
Relax, you're covered! Rest assured that all shipments are fully insured until they reach your doorstep. This provides additional protection in case of unforeseen circumstances during transit.
We're committed to your satisfaction!
If you have any questions about the delivery process or what to do in case of a discrepancy, please don't hesitate to contact our customer service team by phone or WhatsApp chat on +91-9001001313, or email at india.support@angara.com. We’re happy to help!
